Frequently Asked Questions
How do I contact customer support?
Contact support@eqmeditation.com for any questions or issues. We’re here to help.
What is Emotional Intelligence (EQ), and how does this app help improve it?
Emotional intelligence (EQ) is about understanding and connecting with your emotions. This app helps you improve your EQ with guided meditations that gradually teach skills like self-awareness and staying calm in emotional situations. It’s designed to help you build a healthier, more balanced relationship with your emotions.
How is the app structured?
The app is divided into Stages and Courses that follow a learning path. Early stages cover mindfulness basics, while later ones focus on emotional awareness, self-limiting beliefs, emotional reactivity, social awareness, and relationship skills.
How does mindfulness meditation relate to emotional intelligence?
Mindfulness boosts EQ by increasing awareness of emotions and thoughts. Research shows it helps with emotional regulation, empathy, and reducing reactivity, leading to wiser and more compassionate responses.
What benefits can I expect from using this app regularly?
Using the app improves your emotional awareness, relationship with emotions and compassion. It helps you navigate challenges with resilience, fostering emotional balance and stronger relationships.
Can I use this app if I'm new to meditation?
Yes. The app includes beginner-friendly stages that introduce mindfulness and emotional awareness, guiding you toward advanced practices at your own pace.
How does the emotional awareness tracker work?
The tracker lets you log daily emotions and awareness, offering insights into patterns and triggers, and supporting your emotional growth.
Are there additional resources available in the app?
Yes, the Explore section has resources like EQ explainers and quick meditations to deepen your practice beyond the structured stages.
How do I unlock new stages and courses?
Complete meditations in the current stage to unlock the next. This ensures progressive skill-building.
How is my data used and protected?
Your data personalizes your experience and improves the app. See our Privacy Policy and Terms of Service for details.
Why is a yearly subscription worthwhile?
With nearly 400 meditations, the app’s journey spans a year or more, offering continuous resources to support your growth.
How can I manage or cancel my subscription?
Manage or cancel subscriptions in account settings. For help, contact support@eqmeditation.com.
What should I do if the app isn't working correctly?
Restart the app or device. Ensure the latest app version is installed. For ongoing issues, contact support@eqmeditation.com.
How do I reset my password?
On the login screen, select 'Forgot Password' and follow the email instructions. Check spam or junk folders if needed.
How do I delete my account?
Delete your account in settings. This permanently erases your data, including progress and saved meditations.