Privacy Policy

Effective Date: November 1, 2024

‍EQmeditation Privacy Policy

‍This Privacy Policy describes how EQmeditation ("we," "us," or "our") collects, uses, and shares information about you when you use our services, including our websites, mobile applications, and other software or services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

‍Information We Collect

Personal Information
When you register for an account, we may collect personal information such as your name, email address, phone number (if provided), and payment details. Additionally, you may provide information for your profile, including a profile picture, bio, and other preferences. If you choose to connect the Services with third-party platforms, such as Apple Health or Google Fit, we may collect information related to your meditation sessions, mindfulness activities, and other wellness-related data.

‍Usage Data
We collect information about your activity within the Services, including features used, content viewed, session frequency and duration, and other interaction data. We may also collect information about your device, including model, operating system, unique device identifiers, and mobile network information. Log data such as your IP address, browser type, pages visited, and time and date of activities on the Services is also automatically collected.

‍Cookies and Tracking Technologies
We use different types of cookies to collect and store information about your interaction with the Services. Essential cookies are necessary for the operation of the Services, while performance cookies help us analyze usage and improve performance. Functionality cookies enable the Services to remember your preferences and settings, and advertising cookies deliver relevant advertisements. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of the Services.

‍How We Use Your Information
‍We use the information collected to provide and improve the Services, personalize your experience, and enhance our offerings. We process your payment information to manage transactions and subscriptions. We may send you promotional emails, newsletters, or updates, and you can opt out at any time by following unsubscribe instructions or contacting us directly. Usage data is analyzed to understand user interaction, improve functionality, and develop new features. We may also use your information to enforce our Terms and Conditions, prevent fraud, and protect the security and integrity of our Services.

‍Legal Basis for Processing (For EU Users)
‍Our processing of personal data is based on your consent, which you may withdraw at any time. Processing may also be necessary for the performance of a contract with you, such as providing requested Services. In some cases, we process your data for legitimate business interests, such as improving Services and ensuring security. We may also process data to comply with applicable laws and regulations.

‍How We Share Your Information
‍We may share your information with third-party service providers who assist in operating our Services, processing payments, and conducting business activities. These providers are contractually obligated to protect your information and use it solely for the purposes of providing services to us. If you connect your account with third-party platforms, such as Apple Health or Google Fit, we may share relevant information with these platforms based on your preferences. Additionally, we may disclose information as required by law or in response to requests by public authorities. In the event of a merger, acquisition, financing due diligence, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

‍Your Rights and Choices
‍You have the right to access and update your personal information by logging into your account or contacting us directly. You may request a copy of your personal data in a structured, commonly used, and machine-readable format. You can request deletion of your personal information, subject to certain exceptions, by contacting us. You may opt out of promotional emails at any time. Additionally, you may set your browser to refuse cookies, although some parts of the Services may not function properly. If you are a resident of the European Economic Area (EEA), you have additional rights under the GDPR, including the right to restrict or object to processing and the right to lodge a complaint with a supervisory authority. California residents have rights under the California Consumer Privacy Act (CCPA), including opting out of the sale of personal information and the right to non-discrimination for exercising privacy rights.

‍Data Retention
‍We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we securely delete or anonymize it.

‍Data Security
‍We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, so absolute security cannot be guaranteed.

‍International Data Transfers
‍Your information may be transferred to and maintained on servers outside your country where data protection laws may differ. If you are located in the EEA, we ensure appropriate safeguards, such as standard contractual clauses or reliance on adequacy decisions, are in place to protect your data when transferred internationally.

‍Children’s Privacy
‍Our Services are not intended for children under 16. We do not knowingly collect information from children under 16, and if we become aware of such data, we will delete it promptly.

‍Changes to This Privacy Policy
‍We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via the Services, by email, or by updating the 'Effective Date' at the top of this policy. Continued use of the Services after any changes indicates acceptance of the new Privacy Policy.

‍Contact Us
If you have questions about this Privacy Policy, please contact us at: support@eqmeditation.com.